The estimated total time is 3–7 business days after NOTART confirms your order details with you on WhatsApp and verifies any required advance payment. This includes preparation, production, shipping and delivery.

Delivery times may be affected by order volume, shipping carriers or public holidays. A specific delivery day is not guaranteed.

We deliver to locations across Egypt. Shipping charges are calculated and shown at checkout according to your delivery address and the available shipping method.

Shipping to Gulf countries and other international destinations is available subject to destination and shipping availability. Contact NOTART before ordering to confirm availability, cost and estimated delivery time.

Customs duties, import taxes or other destination charges may apply and are the customer's responsibility unless agreed otherwise before the order is completed.

Items in the same order may arrive separately, as noted in the delivery information for our sticker packs and washed hoodies.

Most NOTART products are prepared and produced after an order is confirmed. We contact you on WhatsApp using the phone number provided at checkout to confirm the items, delivery address and availability to receive the order.

Preparation begins after these details and any required advance payment are confirmed. Review your product, size, colour and quantity before completing your purchase.

For orders within Egypt, you can pay in full via InstaPay or choose cash on delivery. The available payment methods are shown at checkout.

For InstaPay, follow the transfer instructions provided with your selected payment method, then send your payment receipt and order number to NOTART on WhatsApp. We verify receipt of the full order total before preparation.

For cash on delivery, the courier collects the outstanding amount when you receive your order. Once an order has been paid in full, no further payment is due on delivery.

Placing an order means we have received it; it does not confirm that payment has been received or that preparation has started. NOTART contacts you on WhatsApp to confirm the items, delivery address and availability to receive the order before preparation.

InstaPay orders begin preparation after the full payment is received and verified. Cash-on-delivery orders can begin preparation after order confirmation while payment remains due on delivery. Any separately agreed advance payment must be verified first.

If you have already paid the full amount, you do not need to transfer it again.

NOTART is an independent Egyptian art label based in Cairo, creating original artwork and graphic designs in different forms. You can shop hoodies, sweatpants, caps, framed posters and sticker packs.

Our hoodies have a relaxed, oversized, unisex fit. Our sweatpants have a relaxed straight-leg fit with an elastic waistband and side pockets.

Check the size guide on the product page and the sizes offered for that specific design before ordering. Available sizes can differ between regular and washed styles.

Our current washed hoodies have an acid-washed finish, heavyweight 380 gsm Melton cotton and a soft cotton fleece interior. They are unisex with a relaxed oversized fit and loose shoulders.

The listed washed hoodie sizes are S, M, L and XL. Check the product page for the available colours and size guide.

Our current framed posters use premium 200 GSM paper, a solid plastic frame with a 2 cm profile and a shatterproof acrylic shield. Hanging hardware is included.

Black and white frames are available in 20×30, 30×40, 40×50, 50×60 and 50×70 cm sizes. Check your chosen product for its available options.

Yes. Our current caps have an adjustable, unisex fit and come in one size that fits most.

Our sticker packs use glossy paper with vibrant colours, laser-cut designs and strong permanent adhesive. The number of stickers and sheets varies by edition, so check the description of your chosen pack.

Apply stickers to a clean, dry surface and peel slowly from the sheet. The care instructions advise avoiding water and wet cleaning, and keeping the sheets flat in a dry place.

For hoodies and sweatpants, wash inside out below 30°C on a delicate cycle. Do not use fabric softener or iron directly on a print. Washed styles also specify ironing inside out.

For caps, hand wash with cold water, do not bleach and air dry only. Always follow the care instructions on the specific product page.

Cancellation may be requested before preparation or production has started. Once that work begins, cancellation may no longer be possible where permitted by applicable law. Contact NOTART to request cancellation.

Eligible non-defective products can be returned or exchanged within 14 days of receipt, subject to applicable consumer law and legal exceptions. The product must remain in its original condition; genuinely customer-specific products may be subject to a legal exception.

For change-of-mind online returns, the customer covers actual return shipping costs where permitted by law. Any lawful shipping costs for an exchange are explained before it is arranged; no penalty or restocking fee is charged.

Contact NOTART with your order number and request. Review the full policy for refund methods and legal timeframes.

Contact NOTART and send your order number and clear photos showing the issue. This includes printing, manufacturing or material defects, or receiving a different product, size or colour from what you ordered.

Defective or non-conforming products can be returned for a refund or exchanged within 30 days of receipt, without additional expense to you, subject to applicable consumer rights. NOTART covers the necessary shipping costs for these cases.

For order support, shipping questions, returns or other enquiries, email notart.shop@gmail.com or contact us on WhatsApp at +20 100 558 7887.